Privacy Policy

1. Who we are

Purnam Solutions LLC ('we', 'us') is a business services company registered in the United Arab Emirates, head office at Shadow Tower, Office 801, Corniche Street, Al Mamzar, Sharjah, UAE. You can reach us at info@purnamsolutions.com or +971 4 226 7771.

This policy explains what personal data we collect, why, and how we protect it, in line with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

2. What we collect

When you contact us or use our services we may collect: your name, contact details (phone, email, address), company details, and — where a service requires it — copies of identity and corporate documents such as passports, Emirates ID, trade licences and certificates.

When you browse this website we may collect basic technical data such as your IP address, browser type and pages visited.

3. How we use your data

We use your data to respond to enquiries, prepare quotations, deliver the services you engage us for (including submitting applications to government authorities, embassies and ministries on your behalf), issue invoices, and meet our legal and accounting obligations.

We do not sell your personal data, and we do not use it for marketing without your consent.

4. Who we share it with

Only where needed to deliver your service: UAE government departments and free zone authorities, embassies and consulates, courts and notaries, banks (where you ask for account assistance), and trusted delivery or typing partners. Every recipient receives only the minimum data required.

5. How long we keep it

We keep client files for as long as needed to deliver the service and for the retention periods required by UAE law. After that, documents are securely destroyed or deleted.

6. How we protect it

Access to personal data is limited to staff who need it for your file. Physical documents are stored securely at our offices, and digital records are protected with access controls.

7. Your rights

Under the UAE PDPL you may ask to access, correct or delete your personal data, or object to how we process it. To exercise any of these rights, email info@purnamsolutions.com and we will respond within a reasonable time.

8. Changes to this policy

We may update this policy from time to time. The version on this page applies from its 'last updated' date.